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Delivering IT and eBusiness Value

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About this book

'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.

About the Author

Leslie Willcocks, Valerie Graepson

Author Leslie Willcocks, Valerie Graeser
ISBN-13 9781136411793
Publisher Taylor & Francis
Publication Date 06/17/2013
Page Count 320 pages

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